Customer Service
Shipping
Carefully inspected and packed
Every item is double inspected and then packaged carefully and securely before shipping.
Order Processing
Order processing occurs once payment is approved and the delivery address is verified.
Turnaround
Orders for in stock products are shipped within 24 hours: Monday - Friday [8am - 5pm Pacific time]. If you place an order with us on a weekend, it will be shipped on the following business day.
Carriers
We provide carrier shipping via FedEx, UPS and USPS across United States and Canada. The customer can choose the best suited option while placing the order.
Order Tracking
The carrier provider tracking # will be e-mailed to you. You can check the shipment status at the carrier provider website:-
Shipping Rates
We are providing the customers the facility to determine the shipping rate of their order real-time. What you see, is what you get.
Shipping fees are not refundable under any circumstance.*
* If a wrong item has been shipped to you, we are responsible for 100% refund including the shipping fees. Please let us know via email on info@kreashionwithkrishna.com with Invoice# and item shipped, so that we are able to rectify the error asap.
Returns and Refunds Policy
Before returning the item, please reach out to us at info@kreashionwithkrishna.com with Invoice# and reason of return within 2 days of delivery. We will try our best to resolve your issue.
How to return an item?
1. We will let you know the address for return via e-mail.
2. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. We must receive the item back within 7 days of delivery of the item.
3. Include a signed letter stating the reason for your return and the original receipt in your return package.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return.
Refund Policy
Refund would be processed only after the returns have been received by us. Any refunds will be based on the value of the merchandise at the time of purchase.